Doi 105860 choice45 3293 corpus id 108206893 managing the unexpected resilient performance in an age of uncertainty second edition inproceedingsweick2007managingtu titlemanaging the unexpected resilient performance in an age of uncertainty second edition authork weick and kathleen m sutcliffe year2007 . Managing the unexpected karl e weick kathleen m sutcliffe john wiley sons jan 6 2011 business economics 208 pages 2 reviews since the first edition of managing the unexpected was published in 2001 the unexpected has become a growing part of our everyday lives the unexpected is often dramatic as with hurricanes or terrorist . Managing the unexpected resilient performance in an age of uncertainty by karl e weick 2007 08 31 karl e weick kathleen m sutcliffe 47 out of 5 stars 7. Managing the unexpected resilient performance in an age of uncertainty auteur kathleen m sutcliffe authors karl e weick and kathleen m sutcliffe answer this question by pointing to high reliability organizations hros such as emergency rooms in hospitals flight operations of aircraft carriers and firefighting units as models to . Praise for the second edition of managing the unexpected here is the essential book for managers who want to anticipate and adapt to surprises weick and sutcliffe present a set of challenging ideas in a way that is clear and compelling and then turn these critical insights into practical guidelines that have broad application and relevance gary klein applied research associates and